New Client Session

Umbuchung & Kündigung

Late Arrival: Clients who are running late are required to notify me via call or text asap. Clients who arrive more than 10min late are responsible for the full amount of their session despite less table time out of respect for my other clients. Clients who are more than 10min late without notification are marked as "no call/no-show" and forfeit their appointment. Cancellations/Reschedules: Clients who cancel less than 24hrs before their appointment are not entitled to a refund of their session time so please be sure to reschedule to avoid losing the session! Clients who reschedule 3 times will lose their session and need to re-book a new session. No Call/No-Show: Clients who do not show up for their appointment, without notification by the start time of their session, are not entitled to a refund and are responsible for the full amount of their session. Clients who no-show 3 times will not be able to book their appointments online and will need approval to book. Late Payments: Occasionally, sessions are booked manually and payment is not required until after the end of the session. In this case, payment is due within 24hrs of the date of the session. Failure to pay within 30 days will result in removal from the client list, blocked from being able to book further sessions, and/or the outstanding balance sent to collections.